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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH

Elite Venue Selection Felbridge - Gatwick offers a 4-star experience with a luxury spa, on-site restaurant, and versatile meeting facilities. The hotel features an indoor heated swimming pool and extensive leisure options, making it suitable for both business and leisure travelers.

Rooms & Amenities

Rooms at Elite Venue Selection Felbridge - Gatwick feature air conditioning, flat-screen TVs, and Wi-Fi. Options include deluxe and family rooms, all equipped with private bathrooms with high-pressure showers and seating areas.

Dining Options

The Bay Tree Restaurant serves an extensive buffet breakfast and an a la carte menu for lunch and dinner. The Qube Bar offers a selection of beverages alongside light bites, making it a versatile space for dining or relaxation.

Leisure & Wellness

Leisure facilities at this East Grinstead hotel include the Chakra Spa with an indoor heated swimming pool, sauna, and steam room. The hotel also provides fitness facilities for guests looking to stay active.

Business Facilities

For business needs, the hotel features eight meeting rooms, including the Grand Ballroom, accommodating up to 500 guests. Free Wi-Fi and hi-tech AV equipment enhance functionality for conferences and events.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
195 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Double Room
Max:
2 persons
155 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Family Room
Max:
2 persons
220 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
East Grinstead 1.1 mi
Airports
London Gatwick (LGW) 7.6 mi
London Heathrow (LHR) 45.9 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Map view
London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Restaurants
The Star Inn
500 ft
London Road Felbridge

Reviews and Ratings

Reviews from guests about their experience.
72%
loved their spa retreat and can’t wait to return.
Spacious rooms
Convenient airport access
Limited dining options
Service inconsistencies
7.2/10
Very good
Rooms
7.6
Location
8.8
Service
7.2
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
3.5/5 based on 1754 reviews
8.4
8.4/10 based on 1892 reviews
#4 of 4 hotels in East Grinstead based on Tripadvisor
Louisa
United Kingdom, February  2025
9.2/10

We had a wonderful day celebrating my husband's 40th birthday at this hotel. The staff were incredibly welcoming and attentive throughout our visit, making it a memorable and relaxing experience. The breakfast was fresh and full of options, but we faced a little inconvenience with the lack of lifts at the hotel. Overall, we left feeling satisfied and are definitely considering a longer stay next time.

Rooms
9.0
The room we stayed in was clean, modern looking, and nicely furnished, which made our stay very comfortable.
Service
10.0
Service was exceptional; the staff went above and beyond to create a delightful atmosphere, especially on special occasions.
Location
9.0
The hotel is conveniently located near Gatwick Airport, making it a great choice for travelers.
Dining
10.0
We enjoyed a tasty lunch with a lovely birthday platter for my husband; the breakfast options were abundant and fresh.
Facilities
8.0
The spa facilities were excellent, allowing us to unwind with various treatments, although accessibility was a slight challenge due to the stairs.
Sebastian
United Kingdom, January  2025
7.2/10

My stay at the Crowne Plaza Felbridge was quite mixed. While the spa facilities were relaxing and the staff were incredibly accommodating, I faced issues with noise that disrupted my sleep. The dining experience was satisfactory, but the menu felt limited compared to my previous visits. Overall, the hotel offers good value for money, but it could certainly use some improvements in certain areas.

Rooms
6.0
The room was spacious but lacked some amenities and unfortunately, I experienced significant noise from outside, which made sleeping difficult.
Service
8.0
The staff were understanding and helpful throughout my stay, particularly when addressing dining preferences and complaints.
Location
8.0
The hotel is conveniently located, making it easy to access various attractions and facilities.
Dining
7.0
The restaurant had a smaller menu than usual, which was disappointing, but the staff were willing to accommodate our dining choices from the bar menu.
Facilities
7.0
The spa facilities were a highlight, offering a relaxing atmosphere and good treatments, although there were some minor maintenance issues.
Rosie
United Kingdom, December  2024
6.8/10

The hotel offers a comfortable stay with spacious rooms and clean facilities, but my experience was slightly marred by a few service hiccups and a less-than-stellar dining experience. The staff is friendly and helpful, and the location near Gatwick is a definite plus, but certain aspects like the club lounge offerings left me wanting more.

Rooms
7.0
The rooms were spacious and clean, providing a comfortable atmosphere for relaxation. However, I noticed a funky smell that seemed to be from the carpet and there were a few minor maintenance issues like curtains that didn’t fully close.
Service
6.0
The service was a mixed bag; while some staff were friendly, I found the check-in process challenging and the response from room service was frustratingly slow.
Location
9.0
The hotel's location near Gatwick airport is very convenient, making it an ideal choice for travelers looking for easy access to the airport.
Dining
5.0
The dining experience was lacking, especially during the evening time when the canapés served at the club lounge were limited and unappetizing. Breakfast options were better but still could use improvement.
Facilities
7.0
The hotel has adequate facilities, including a spa area that I found quite nice, but the cleanliness and upkeep could have been better in certain parts.
Spacious rooms
Limited dining options
Roger
United Kingdom, December  2024
5.2/10

My stay at the hotel was filled with a mix of highs and lows. While the staff was accommodating and the rooms were spacious and clean, my experience with the dining options left a lot to be desired. Additionally, the spa facilities, which I was looking forward to, were closed during my visit. Overall, the service was decent, but the hotel fell short on several important details for a relaxing stay.

Rooms
8.0
The rooms were spacious and clean, making for a comfortable stay.
Service
6.0
While the staff were friendly and accommodating, there were issues with communication regarding the amenities.
Location
Dining
5.0
The dining options were overpriced and the quality did not meet expectations; it felt like fast food rather than a proper meal.
Facilities
5.0
Although I was excited about the spa facilities, they were closed during my visit, which was a huge letdown.
Paul
United Kingdom, October  2024
7.6/10

My recent stay at the hotel had its ups and downs. While I enjoyed the modern and stylish design, the service during my spa visit fell short of expectations. The dining experience was exceptional during Christmas lunch, but my earlier spa day was quite disappointing. Overall, it’s a good spot for relaxation with nice amenities, although some areas need improvement.

Rooms
8.0
The rooms were modern and stylish, adding to the overall aesthetic of the hotel during my stay.
Service
6.0
Service at the hotel was generally friendly, but I found the staff at the spa lacking attentiveness during our treatments.
Location
9.0
The hotel is conveniently located near Gatwick, making it a solid choice for travelers needing quick access to the airport.
Dining
8.0
The Christmas lunch was outstanding with a great selection and attentive wait staff, but earlier dining quality was hit or miss.
Facilities
7.0
The spa facilities are lovely, though cleanliness was an issue during my visit.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room